Return and Refund Policy for BuyVibeUSA

Last Updated: September 9, 2025

Thank you for shopping at BuyVibeUSA (https://buyvibeusa.com/). We want you to be satisfied with your purchase. This Return and Refund Policy outlines the conditions under which you can return products and request refunds or exchanges. If you have questions, please contact us at [Insert Contact Email].

Return Eligibility

You may return eligible products within 30 days of the delivery date, provided they meet the following conditions:

  • The product is unused, in its original condition, and in its original packaging with all tags attached.
  • The product is not listed as non-returnable (e.g., personalized items, perishable goods, or digital products).
  • You provide proof of purchase (e.g., order confirmation email or receipt).

Non-Returnable Items

The following items are non-returnable unless defective or damaged:

  • Personalized or custom-made products.
  • Digital products or downloadable content.
  • Gift cards.
  • Perishable goods or items with a limited shelf life.

Return Process

To initiate a return:

  1. Contact us at [Insert Contact Email] within 30 days of delivery to request a return authorization.
  2. Provide your order number, the item(s) you wish to return, and the reason for the return.
  3. We will provide instructions for returning the item(s) to [Insert Return Address].
  4. Ship the item(s) back using a trackable shipping method. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. If approved:

  • Refunds will be issued to the original payment method within 10 business days.
  • The refund will include the purchase price of the item(s), excluding original shipping costs.
  • For defective or incorrect items, we will also refund the return shipping costs.

Exchanges

If you prefer an exchange for a different size, color, or product, please indicate this in your return request. Exchanges are subject to product availability. If the replacement item is more expensive, you will be responsible for the price difference. If less expensive, we will refund the difference.

Damaged or Defective Products

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will provide a prepaid return shipping label and offer a full refund or replacement, including original and return shipping costs.

Store Credit

In some cases, we may offer store credit instead of a refund (e.g., for items purchased on sale). Store credit can be used for future purchases on our website and is valid for [Insert Validity Period, e.g., 12 months].

Contact Us

For questions about our Return and Refund Policy or to initiate a return, please contact us at:

  • Email: [Insert Contact Email]
  • Address: [Insert Business Address, if applicable]